Cancellation and Refund Policy
Easy Cancellation
Cancel your order up to 24 hours before the scheduled service time for a full refund. Late cancellations may be subject to charges.
Quick Refunds
Refunds are processed within 5-7 business days. The amount will be credited to your original payment method.
Cancellation Policy
Before 24 Hours
- Full refund
- No cancellation charges
- Instant cancellation processing
Within 24 Hours
- 50% refund
- Cancellation charges apply
- Subject to approval
After Service Begins
- No refund available
- Special cases considered
- Contact support
Refund Process
Request Submission
Submit your cancellation request through your account or contact support.
Review
Our team reviews your request within 24 hours.
Refund Initiation
Once approved, refund is initiated to your original payment method.
Confirmation
You'll receive a confirmation email with refund details.
Non-Refundable Items
- Customized puja items
- Used or damaged items
- Digital content already accessed
- Special order items
Important Notes
- Refund processing time may vary based on your payment method and bank.
- All refunds are subject to verification and our terms of service.
Contact Support
For refund related queries, contact us at:
Email: refunds@pujaservices.com
Phone: +91 XXXXXXXXXX
(Monday to Saturday, 9 AM - 6 PM)